Remote Care Transition Specialist - Remote

Definition and Role

The Intake Coordinator performs a variety of duties both clinical and clerical in nature. This position requires skill in planning, organizing and coordinating the delivery of patient care by all staff personnel as well as the coordination of day to day office activities. This position reports directly to the Care Transition Team Lead.

Job Responsibilities and Duties

• Receive wound care consultations from facilities and other referral sources.
• Contact payer organizations to verify coverage and obtain prior authorization/pre-certification of services, as needed.
• Enter patient demographic information, update database with insurance coverage information and authorization numbers.
• Schedule patients in database.
• Notify providers of all wound care consults.
• Research and work with business office staff in resolving rejected. Denied, and incorrectly paid claims.
• Respond professionally to all inquiries from patients, staff, and payors in a timely manner.
• Responsible for various clerical functions related to the job.
• Maintain confidential records and files.
• Type correspondence, reports and other documents.
• Scanning, filing, and faxing documents.
• Obtain and manage documentation required for HBO treatments
• Run and maintain eligibility throughout the month on applicable patients.
• Performing other duties as required.

Qualifications

• Able to work in a fast-paced environment, demonstrate excellent problem solving, critical thinking, and organizational skills.
• Must have exceptional attention to detail
• Self-motivated, self-directed, team oriented, and responsible, with a positive attitude and a proactive style. Possesses the ability to operate in a highly variable work environment.
• Presents a courteous and competent demeanor to our clients and teammates.

Physical Requirements

• Mobility and Lifting: Frequent sitting for extended periods of time; frequent standing; frequent lifting up to 25 pounds.
• Visual: Constant ability to read information, including close up; constant ability to use a computer screen; frequent use of good overall vision, including color perception.
• Dexterity: Constant eye and hand coordination and manual dexterity to write, operate a computer keyboard and finely manipulate small objects.

Emotional/Psychological: Constant ability to make decisions and concentrate

APPLY HERE